Refund Policy

Refund Policy

Thank you for shopping with Dakshan's Collection. We appreciate your trust and want to ensure that you have a satisfying experience with our products. Please review our refund policy below.

1. Returns and Refunds: We understand that circumstances may arise where you may need to return a purchased item. Our policy allows for returns on same day from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, with all original tags and packaging. We need uncut package opening video as proof to accept the return.

2. Exclusions: The following items are not eligible for return or refund:

  • Customized or personalized items.
  • Earrings (for hygiene reasons).

3. How to Initiate a Return: To initiate a return, please follow these steps:

  • Contact our customer service team in instagram page @dakshans_Collection with your order number and reason for the return.
  • Our customer service team will provide you with instructions on how to return the item.

4. Shipping Costs: Customers are responsible for the cost of return shipping.

5. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

6. Late or Missing Refunds: If you haven’t received a refund within a reasonable timeframe, please check your bank account or credit card statement. If the refund is still not reflected, please contact your bank or credit card company. If you've done all of this and still have not received your refund, please contact us at dakshanscollection@gmail.com.

7. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately with uncut package opening video of the damaged or defective product. We will provide instructions on how to proceed with a return or exchange.

8. Contact Us: If you have any questions about our refund policy or need assistance with a return, please contact us.

Note: This refund policy is subject to change without notice. Please check this page regularly for updates.

Thank you for choosing Dakshan's Collection. We appreciate your business and strive to provide you with exceptional products and service.